At Unifymode, we know that not every purchase works out as planned. To make sure you have a worry-free shopping experience, we’ve designed a simple and customer-friendly return and refund process. Your happiness matters to us, and we’re here to make things right.
If you need to return something, don’t worry! You have 48 hours from the time you receive your order to initiate a return. Just make sure of the following:
Getting started is quick and easy. Here’s what you need to do within 48 hours of delivery:
Email Support: Contact our team at gizentwebtechnologiespvtltd@gmail.com with your order details.
Online Request: Log into your account on Unifymode, find your order, and select the return option.
Our team will guide you through the process to ensure everything goes smoothly.
We believe in keeping things transparent and efficient. Once we receive the returned item and it clears our quality checks, your refund will be processed promptly. Here’s what to expect:
Refunds are typically completed within 5 to 7 business days after we receive your return.
The refunded amount will be credited back to the payment method you used at checkout.
To maintain high-quality standards, we can only process refunds for items that are returned in their original, unused condition. Unfortunately, items showing wear, damage, or misuse can’t be refunded.
For hygiene and safety reasons, some items are not eligible for return. Please double-check the list below before placing your order:
Innerwear & Lingerie: Due to hygiene protocols, these items are non-returnable.
Swimwear & Activewear: Products that come in direct contact with the skin can’t be returned.
Clearance & Sale Items: Items purchased during sales or clearance events are final sale.
Have questions or need assistance? Our friendly support team is here to help. Drop us an email at gizentwebtechnologiespvtltd@gmail.com, and we’ll make sure your concerns are addressed promptly.
Thank you for shopping with Unifymode. We value your trust and are committed to providing you with a delightful and worry-free fashion experience!